At Praana Spa, we respect the privacy of our customers and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or engage with us.
Information We Collect
We collect different types of information to provide a seamless spa experience and enhance our services:
Personal Information:
Name, email address, phone number, and any other details provided when booking an appointment.
Payment information when making a booking or purchasing a service.
Non-Personal Information:
Browser type, IP address, and browsing behavior on our website to improve user experience.
How We Use Your Information
We use your information for the following purposes:
Appointment Management: To process bookings, confirm appointments, and provide a personalized spa experience.
Customer Support: To respond to your inquiries and provide support regarding our services.
Marketing & Promotions: With your consent, we may send promotional emails or messages about our services, special offers, and upcoming events.
Improvement: To analyze website traffic, gather feedback, and improve our website, spa services, and customer experience.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with trusted third parties that help us operate our website, manage appointments, and provide services.
Legal Requirements: We may disclose your information if required by law or to protect the safety, rights, or property of Praana Spa, our customers, or others.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, track website usage, and gather data for analytics. You can disable cookies through your browser settings, but doing so may affect certain features of our website.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal information:
Access: You can request access to your personal information held by us.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to any legal obligations we may have.
Opt-Out: You can unsubscribe from promotional communications at any time by clicking the unsubscribe link or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: